How Afternoon Tea Can Save The World - And Your Business
Jane Malyon
About the Session
Introduction
An amusing talk about powerful corporate engagement techniques based on the learnings from Afternoon Tea!
Afternoon Tea is delicious BUT it's not all about the tasty carbs! Transfer those niceties of being in rapport, offering, listening, noticing and thanking...and you have the beginnings of corporate engagement and diplomacy right there. That translates into staff retention, at least 12% more efficiency, improved customer service and organisations that simply work together better. Let's put the courtesy back into business!
Key Take Away:
Realisation of the real cost of lack of engagement within the business.
The importance of personal relationships within the company - and with clients.
Why we should bring back the old-fashioned Tea Trolley for maximum efficiency!
What the Tea Strainer teaches us about best and kind communication methods.
The humble cup of tea/coffee - and the powerful metaphor it carries.
What the Afternoon Tea stand demonstrates about listening, exchange of ideas, kindness, business etiquette.
What we can learn from bread (yes, seriously!)
Bringing it all together for world record-worthy results
Want to find out more?
Watch Jane in action here